RESERVE
RESERVE
If you have any questions not listed below, please contact us by e-mail or phone.
All hotels: Check-in time is 3pm, check-out time is 11am.
All hotels:We will show you your room as soon as it is ready. If you arrive early, please wait in the lobby. Luggage and car storage are available after 10:00 on the same day.
We are sorry, but we are unable to offer any room extensions.
Room extension is until 12:00. The fee will be 5,500 yen. Please contact us for more information.
We can pick you up. Please let us know your arrival time in advance. We can also accommodate sudden requests on the day of arrival, so please contact us. Pick-up service is available at the north exit of Ishiwaonsen Station.
It is a 10-minute walk from the highway bus stop (Yuwa: 20 minutes). Pick-up service is available. Unlike the station, there is no place to park a pick-up truck, so please contact us after you get off the bus.
We accept all types of credit cards and PayPay payments.
[Yumeshizuku guest rooms, Yamazakura guest rooms]
Toothbrush, hairbrush, cotton swab, shower cap, shampoo, conditioner, body soap, samue, face towel, bath towel, cleanser, lotion, milky lotion [Nonohanatei guest rooms] Toothbrush, hairbrush, shampoo, conditioner, body soap, shower cap, shampoo, body soap, samue, face towel, bath towel, cleanser, lotion, milky lotion Hairbrush, shampoo, conditioner, body soap, samue, face towel, bath towel, cleanser, lotion, and milky lotion are available. Toothbrushes, towels, and samue are available for children. Napping mats and diaper buckets are provided for infants.
Yes, we can accommodate your request. Please let us know in detail what you are allergic to. Note: If your allergy is very severe, please consult your doctor. We may not be able to accommodate your request.
We are sorry, but we will do our best to accommodate you. If you are a vegetarian or do not like seafood or meat, please let us know.
The starting time for dinner is from 5:30 to 7:00 p.m.
Dinner starts at 17:30/18:00/18:30.
Start time is 18:00/18:30/18:30.
Please let us know in advance if you will arrive late.
Breakfast is served from 7:30 to 9:00. If you wish to have an early start time for golf or other reasons, we will accept you from 7:00.
The start time is 8:00/8:30/9:00.
Breakfast starts at 7:30/8:00/8:00/8:30. Please contact us for early breakfast.
Yes, it is possible. The price depends on the size and type of cake (whipped cream or chocolate), so please consult with us. We can also provide bouquets of flowers.
We have grilled sea bream and sea bream in a salt kettle. We are especially pleased with the grilled sea bream in a salted kettle. It is very popular because it is an event to open the sea bream by tapping the salt that is wrapped in the sea bream to celebrate the end of the year.
We also offer a surprise celebration from Wajo-en.
If you ask us, we can prepare grilled sea bream. Please inquire about the price.
Both Shiki-Tei and Yubi-Tei have rooms near the elevator, so please inquire. Also, if you take the elevator in Shiki-tei and go down to the first floor, you will find a large bath right in front of you.
This hotel is a two-story building and there is no elevator available.
Yamazakura and Nonohana have rooms near the elevator. As for Yumeshizuku, there are 20 steps instead of an elevator.
We can provide you with a table with chairs or a horikotatsu-style banquet room.
We have a dining room with chair tables.
All dining rooms are prepared with chair tables.
We have many bed type rooms.
All rooms are available with beds.
Please choose a Yumeshizuku or Yamazakura room.
It is possible to rent a cot in a Japanese-style room. However, unlike futon beds, they take up a lot of space, so we may not be able to provide one if there is a large number of guests.
All rooms have beds.
We are very sorry. We do not have cots available at the hotel, so please consider changing your reservation date if a room with a bed is full.
Our inn is designed to be barrier-free. There are no steps in the passageways. You can proceed to your room without any steps. Where there are steps, we have a ramp. Please click here for details.
We are not completely barrier-free, but our staff will assist you and provide the necessary equipment to make your stay as comfortable as possible. Please contact us for more information.
Wheelchair access is possible. However, there are stairs and steps in the building. Our staff will be happy to assist you.
We offer a variety of courses. Please feel free to consult with us about your budget.
Only for overnight stays.
Only for overnight stays.
Yes, we can accommodate a dinner for a memorial service.
Only overnight stays are accepted.
Only overnight stay is available.
We have a dedicated person in charge at Itoyanagi, so please consult with us.
Only overnight stays are accepted.
Only overnight stays are accepted.
No, we do not have a karaoke box in the entire hotel.
We have an evening meal corner in the front lobby from 9:00pm to 11:00pm. Please click here for details.
No, we do not have any food available.
A nighttime meal corner is available in the lounge between 21:00 and 23:00. Please ask at the time of check-in.
Yes, we do. However, we may decline if there are many overnight guests staying at the hotel. Please contact us before your visit. Also click here for more details.
We do not offer one-day bathing.
Yes, we do offer day-trip bathing in two parts: from 13:00 to 15:00 and from 18:00 to 20:00. Please contact us in advance as we may not be able to accommodate your request depending on the number of guests staying at the hotel. Please click here for more details.
Basically, we do not accept either.
Luggage storage is available before check-in and after check-out.
We can pick you up at the station. Please let us know your arrival time by e-mail in advance. If you do not know your arrival time, please call us on the day of your arrival or let us know at the Tourist Information Center at Ishiwaonsen StationWe can pick you up at the station. Please let us know your arrival time by e-mail in advance. If you do not know your arrival time, please call us on the day of your arrival or let us know at the Tourist Information Center at Ishiwaonsen Station
e-mail：【Itoyanagi】info@itoyanagi.co.jp【Wajo-en】info@Wajo-en.jp【Yuwa】info@isawa-Yuwa.com
All toilets in the entire building are western style.
Each room has a unit bath type. Especially, Yamazakura guest rooms are equipped with a spacious unit bath. Yuwa：Are there standing showers in the rooms? I don't understand the standing type shower clearly.
All of the rooms and the entire building are equipped with Wi-Fi.
No ATMs are available.
Foreign currency exchange is not available. Only Yamanashi Chuo Bank in the Ishiwa Onsen area offers currency exchange.
We will do our best to accommodate you. Please inquire in advance by e-mail.
e-mail：【Itoyanagi】info@itoyanagi.co.jp【Wajo-en】info@Wajo-en.jp【Yuwa】info@itoyanagi-yuwa.com
We can prepare children's meals according to their age. Please inform us of your child's information when you make your reservation (please enter the information).
We provide the following basic amenities: shampoo, conditioner, body soap, face and hand soap, shower cap, cotton swab, cotton, hairbrush, hair elastic, toothbrush, bath towel, face towel, yukata or samue (Japanese bathrobe). Toothbrush and towel are available for children. Napping mats and diaper buckets are available for infants.
Parking is free in the entire building.
Yes, we accept credit cards.
3 days to 2 days prior to arrival: 20% of the room charge
1 day before: 50% of the room charge
On the day of cancellation: 100% of the room charge
No-show cancellation: 100% of room charge
Please call us at （055-262-3141）or send an e-mail to（info@itoyanagi.co.jp）
Please call us at （055-262-3181）or send an e-mail to（info@Wajo-en.jp）
Please call us at （055-263-2311）or send an e-mail to（info@itoyanagi-yuwa.com）